Privacy Policy ADAAWE Indigenous Business Hub

Effective Date: March 1, 2025

1. Introduction

Welcome to the website of the ADAAWE Indigenous Business Hub ("ADAAWE," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (the "Site").

2. Information We Collect

We may collect the following types of information when you interact with our Site:

a. Personal Information

Personal information you provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Business name

• Mailing address

• Any other information voluntarily submitted via forms, event registrations, or inquiries.

b. Non-Personal Information

We may automatically collect certain information about your visit to our Site, such as:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the Site

• Referring website

• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We collect and use your information primarily to communicate with you and to provide programming and services that support Indigenous entrepreneurs and business owners. Specifically, we use collected information for the following purposes:

• To provide and improve our services, including membership programs, workshops, and events.

• To communicate with you regarding updates, opportunities, and newsletters.

• To respond to your inquiries or requests.

• To process payments for memberships, programs, or events.

• To analyze website usage and improve user experience.

• To comply with legal obligations and protect against fraudulent activities.

4. How We Share Your Information

We respect your privacy and will never share your personal information with partners, sponsors, or third parties unless you explicitly request or consent to such sharing. The only circumstances under which we may share your data are:

• With Service Providers: We may share data with trusted third-party service providers who assist with website hosting, payment processing, and communications.

• Legal Compliance: We may disclose information if required by law, regulation, or government request.

• With Your Consent: If you explicitly request us to share your information with a specific partner, organization, or program, we will do so only with your permission.

5. Online Payments 

We do not directly collect or store your credit card or banking information on our servers. All online payments for memberships, programs, or events are securely processed through trusted third-party payment service providers, such as Square or Wild Apricot.

These providers are certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a globally recognized security standard for organizations that handle credit card and debit card information. This ensures that your payment data is encrypted, securely transmitted, and processed in accordance with industry best practices.

6. Data Security

We are committed to protecting personal information and maintaining a high standard of security. The ibhub.ca website is hosted on WildApricot, a third-party Software-as-a-Service (SaaS) platform. As such, all infrastructure-level security measures—such as physical safeguards, server security, software patching, vulnerability monitoring, and incident response—are the responsibility of WildApricot. For more information about their security protocols and practices, please visit WildApricot’s Security Page.

Within our organization, the website Admin(s) and Editor(s) are responsible for maintaining security best practices related to website content and account management. This includes ensuring that privileged accounts use two-factor authentication (2FA), enforcing the principle of least privilege, disabling inactive accounts, and remaining vigilant for issues such as malicious links or files.

While we take all reasonable steps to safeguard the information under our control, we recognize that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute protection but remain committed to ongoing improvements and vigilance.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal data.

• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails.

• Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.

• Cookies: You can manage cookie preferences through your browser settings (see Section 7).

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser or opt out of certain tracking technologies.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date." We encourage you to review the policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

ADAAWE Indigenous Business Hub
338 Somerset St. W., Ottawa, ON K2P 0J9

hello@ibhub.ca

By using our Site, you consent to the terms outlined in this Privacy Policy.